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You noticed a bruise nobody can explain. Your mother has lost weight since your last visit, or your father seems more withdrawn and more afraid of one aide than he was a month ago. You keep asking yourself if you are overreacting, or if you already know the answer.
Your instincts are usually the most reliable reason you have to take action.
Our team of Raleigh nursing home injury lawyers wants to help families experiencing this kind of trauma. We start every case the same way. We pull the facility’s own records, find where the story stops matching the paperwork, and build a case a jury can follow.
Tell us what you have noticed, and let’s figure out together what it means.
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For a free consultation call (919) 277-0150
Nursing home injury covers more than a fall or a bedsore. Any of the following can be a sign that a facility failed to give your loved one the care it was paid to provide.
If what you are seeing matches one or more of these, it is worth telling us about.
Every licensed nursing home resident has the right to be free from mental and physical abuse under N.C. Gen. Stat. § 131E-117(6). When a facility violates that right through neglect or abuse, the facility itself, not just one aide, can be held responsible for the harm that follows.
In practice, most facilities are backed by an insurer and a legal team ready to call an injury an unavoidable part of aging, a resident’s own fault, or simply something no one witnessed. That gap between what the law promises and what a family gets told is exactly why the record needs to be pulled and preserved early, while incident reports, staffing logs, and camera footage still exist.
Compensation in these cases can cover medical treatment for the injury, the cost of moving your loved one to safer care, and the pain and suffering they went through, not just whatever fine the state levies against the facility.
This reflects North Carolina law as of August 2026.
Once you notice something, the next 48 hours matter. Photograph any visible injury, and write down dates, times, and exactly what you saw or were told while the details are still fresh. Note the names of any staff who were present, since memories fade faster than paperwork does. Ask the facility in writing for your loved one’s chart and incident reports.
You can also report what you found to North Carolina’s Division of Health Service Regulation, which investigates nursing home complaints statewide, or to the facility’s own administrator in writing so a paper trail exists. If a lawsuit becomes necessary, it would be filed at the Wake County Superior Court in downtown Raleigh.
None of this requires you to have already decided to sue. It only means the evidence gets protected instead of disappearing.
We start by requesting the facility’s records and any incident reports before anything gets lost or rewritten. If the Division of Health Service Regulation is also investigating, we track that process alongside our own review. You do not have to manage both on your own.
We work on contingency, so there is no upfront cost and no fee unless we recover money for your family. The consultation to review what happened is free.
That decision belongs to you and your family. If you do move your loved one, tell us first so we can request the records before the transfer happens.
Retaliation against a resident for raising a concern is illegal, and it is something we watch for closely once a case is open. If your loved one still lives at the facility, tell us right away if anything changes after you speak up.
That explanation gets used often, and it is not automatically true. Falls, bedsores, and sudden weight loss are frequently signs of understaffing or missed care, not simply age, and the facility’s own charting can show whether age or neglect was the real cause.
In most North Carolina personal injury cases, you generally have three years from the date of the injury to file a claim, though the clock can run differently if the harm was not discovered right away.
You may still be able to pursue a claim on their behalf. Wrongful death cases move on a shorter timeline than personal injury claims do, so it is worth talking to us sooner rather than later.
Every day that passes is a day incident reports can be rewritten and staff can be reassigned or let go before anyone asks what they saw. Contact O’Malley Tunstall PC to talk through what you have noticed and what your family wants to happen next. The consultation is free, and we only get paid if we recover money.