{"id":1589,"date":"2023-01-07T06:36:00","date_gmt":"2023-01-07T06:36:00","guid":{"rendered":"https:\/\/omalleytunstall.com\/?p=1589"},"modified":"2026-09-18T12:30:37","modified_gmt":"2026-09-18T12:30:37","slug":"es-el-dueno-de-un-negocio-responsable-de-las-lesiones-causadas-por-otros-clientes","status":"publish","type":"post","link":"https:\/\/omalleytunstall.com\/es\/blog\/is-a-business-owner-liable-for-injuries-caused-by-other-customers\/","title":{"rendered":"\u00bfEs responsable el due\u00f1o de un negocio por las lesiones causadas por otros clientes?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">\u00cdndice<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Alternar<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/omalleytunstall.com\/es\/blog\/is-a-business-owner-liable-for-injuries-caused-by-other-customers\/#is-a-business-owner-liable-for-injuries-caused-by-other-customers\" >\u00bfEs responsable el due\u00f1o de un negocio por las lesiones causadas por otros clientes?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/omalleytunstall.com\/es\/blog\/is-a-business-owner-liable-for-injuries-caused-by-other-customers\/#how-does-premises-liability-work\" >\u00bfC\u00f3mo funciona la responsabilidad civil por las instalaciones?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/omalleytunstall.com\/es\/blog\/is-a-business-owner-liable-for-injuries-caused-by-other-customers\/#when-would-a-business-be-liable-for-injuries-caused-by-a-customer\" >\u00bfEn qu\u00e9 casos una empresa ser\u00eda responsable por las lesiones causadas por un cliente?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/omalleytunstall.com\/es\/blog\/is-a-business-owner-liable-for-injuries-caused-by-other-customers\/#are-these-complicated-cases\" >\u00bfSon estos casos complicados?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/omalleytunstall.com\/es\/blog\/is-a-business-owner-liable-for-injuries-caused-by-other-customers\/#should-i-sue-the-business-owner-or-the-customer-for-my-injuries\" >\u00bfDeber\u00eda demandar al due\u00f1o del negocio o al cliente por mis lesiones?<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"is-a-business-owner-liable-for-injuries-caused-by-other-customers\"><\/span>\u00bfEs responsable el due\u00f1o de un negocio por las lesiones causadas por otros clientes?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Imagina que est\u00e1s tomando unas copas con tus amigos en un club y la est\u00e1s pasando muy bien. Al final de la noche sales a la calle para tomar un taxi, pero terminas siendo agredido en el estacionamiento. Si bien se trata claramente de un caso de agresi\u00f3n, tambi\u00e9n podr\u00eda ser motivo para una demanda por responsabilidad civil del propietario del lugar si implica <a href=\"https:\/\/omalleytunstall.com\/es\/raleigh\/abogado-especializado-en-responsabilidad-civil-por-las-instalaciones\/seguridad-negligente\/\">seguridad negligente<\/a>.<\/p>\n<p>Para dar un ejemplo menos dr\u00e1stico, imagina que est\u00e1s comprando comestibles para la semana. Otro cliente choca contra un expositor, uno de esos enormes que suelen poner en medio de los pasillos. Es algo que pasa cientos de veces al d\u00eda en una tienda como esa, solo que este fue el chocazo desafortunado que lo hizo caer, y t\u00fa est\u00e1s justo en medio de todo el <a href=\"https:\/\/omalleytunstall.com\/es\/raleigh\/abogado-especializado-en-responsabilidad-civil-por-las-instalaciones\/mercancia-que-se-cae\/\">mercanc\u00eda que se cae<\/a>.<\/p>\n<p>Estos dos ejemplos pueden parecer que tienen poco en com\u00fan, pero ambos ilustran situaciones en las que una empresa podr\u00eda ser considerada responsable por lesiones causadas a un cliente por otro cliente. Seguiremos con estos dos ejemplos a medida que analicemos c\u00f3mo funciona la responsabilidad civil por las instalaciones, cu\u00e1ndo una empresa puede ser considerada responsable por lesiones causadas por un cliente y por qu\u00e9 estos casos pueden ser bastante complicados.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"how-does-premises-liability-work\"><\/span>\u00bfC\u00f3mo funciona la responsabilidad civil por las instalaciones?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>La responsabilidad civil por las instalaciones es un \u00e1mbito del derecho que est\u00e1 \u00edntimamente relacionado con los da\u00f1os personales. La diferencia fundamental radica en que la responsabilidad civil por las instalaciones se centra en el lugar donde ocurri\u00f3 el accidente y en determinar si el propietario o los administradores de dicho lugar son responsables o no.<\/p>\n<p>Al igual que en las demandas por lesiones personales, en estos casos debes demostrar varios factores esenciales. Debes demostrar que sufriste una lesi\u00f3n. Se debe demostrar que esa lesi\u00f3n se debi\u00f3 a un accidente que sufriste en las instalaciones del propietario al que est\u00e1s haciendo responsable. Lo m\u00e1s dif\u00edcil de todo es que debes demostrar que el accidente ocurri\u00f3 debido a una condici\u00f3n peligrosa que ellos ignoraron o crearon.<\/p>\n<div class=\"cmn-img\">\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/omalleytunstall.com\/wp-content\/uploads\/2026\/08\/slip-and-fall-qui-img.webp\" alt=\"Slip Abd Fall Qui Espa\u00f1ol de Am\u00e9rica Latina (es-419)\" width=\"920\" height=\"280\" class=\"alignnone size-full wp-image-1603\" srcset=\"https:\/\/omalleytunstall.com\/wp-content\/uploads\/2026\/08\/slip-and-fall-qui-img.webp 920w, https:\/\/omalleytunstall.com\/wp-content\/uploads\/2026\/08\/slip-and-fall-qui-img-300x91.webp 300w, https:\/\/omalleytunstall.com\/wp-content\/uploads\/2026\/08\/slip-and-fall-qui-img-768x234.webp 768w\" sizes=\"auto, (max-width: 920px) 100vw, 920px\" \/>\n<\/div>\n<p>Por lo tanto, esto puede abarcar una gran variedad de accidentes diferentes. Los resbalones y las ca\u00eddas son bastante comunes, ya sea por el piso mojado o por otras razones, como un piso irregular. Otro caso de responsabilidad civil por las instalaciones podr\u00eda centrarse en la exposici\u00f3n a sustancias qu\u00edmicas nocivas.<\/p>\n<p>Estos casos pueden abarcar una amplia variedad de lesiones y accidentes, pero siempre se centran en la persona o personas responsables del mantenimiento del lugar. A menudo, esta persona no es la que caus\u00f3 el accidente, aunque puede serlo. Lo m\u00e1s com\u00fan es que sea la parte responsable de haber permitido que existiera la condici\u00f3n peligrosa que provoc\u00f3 el accidente.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"when-would-a-business-be-liable-for-injuries-caused-by-a-customer\"><\/span>\u00bfEn qu\u00e9 casos una empresa ser\u00eda responsable por las lesiones causadas por un cliente?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Volviendo a los ejemplos de la introducci\u00f3n, ahora podemos ver c\u00f3mo ambas historias se relacionan con las demandas por responsabilidad civil por las instalaciones. La agresi\u00f3n en el club nocturno podr\u00eda ser un ejemplo claro de un caso de seguridad negligente, dependiendo de ciertos factores que analizaremos a continuaci\u00f3n. El accidente en la tienda de abarrotes es un caso claro de ca\u00edda de mercanc\u00eda debido a un \u2018apilamiento excesivo\u201d.\u201d<\/p>\n<p>\u201cEl \u201dapilamiento alto\u00bb es un t\u00e9rmino que usan los minoristas para describir la forma en que ciertas tiendas apilan la mercader\u00eda en los pasillos, a una altura de diez, quince o incluso veinte pies. Esto no solo hace que la mercader\u00eda quede demasiado alta para que alguien \u2014salvo un gigante\u2014 pueda alcanzarla, sino que tambi\u00e9n genera el riesgo de que se caiga y lesione a alguien.<\/p>\n<div class=\"cmn-img\">\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/omalleytunstall.com\/wp-content\/uploads\/2026\/08\/high-stacking.webp\" alt=\"Apilamiento en altura\" width=\"920\" height=\"280\"  \/>\n<\/div>\n<p>En nuestro ejemplo, la mercanc\u00eda apilada fue empujada por otro cliente, por lo que se podr\u00eda argumentar que las lesiones que sufriste fueron culpa de esa persona. Sin embargo, el verdadero culpable, en este caso, es la persona que decidi\u00f3 apilar la mercanc\u00eda tan alto en primer lugar. Fue esa decisi\u00f3n la que, en \u00faltima instancia, caus\u00f3 tus lesiones, mucho m\u00e1s que la acci\u00f3n de la persona que choc\u00f3 contra el exhibidor. Por supuesto, si la persona que choc\u00f3 contra el exhibidor lo hizo con la intenci\u00f3n de provocar su ca\u00edda o cometi\u00f3 alguna otra negligencia similar, entonces tambi\u00e9n podr\u00eda compartir la responsabilidad por el accidente.<\/p>\n<p>En el ejemplo de la discoteca, no se puede argumentar que el due\u00f1o del negocio te haya agredido. Eso fue claramente obra de otra persona, ya sea otro cliente o un desconocido en la calle. Sin embargo, el due\u00f1o de la discoteca <a target=\"_blank\" href=\"https:\/\/law.justia.com\/codes\/north-carolina\/2019\/chapter-38a\/\">podr\u00eda ser responsable<\/a> por tus lesiones causadas por una seguridad negligente.<\/p>\n<p>Si tienes un negocio que podr\u00eda tener problemas, o si tu negocio se encuentra en una zona donde recientemente ha aumentado la delincuencia o ha recibido amenazas, es tu responsabilidad tomar medidas adicionales para garantizar la seguridad de tus clientes. Las discotecas est\u00e1n llenas de alcohol, y es sabido que muchos clientes consumen sustancias ilegales en el lugar. Esto significa que incluso una discoteca ubicada en una zona tranquila necesita contar con mayor seguridad que un negocio com\u00fan y corriente.<\/p>\n<p>Quiz\u00e1s la agresi\u00f3n no habr\u00eda ocurrido si el due\u00f1o del club nocturno hubiera contratado a m\u00e1s personal de seguridad para la calle o el estacionamiento. Una mayor iluminaci\u00f3n podr\u00eda haber evitado la agresi\u00f3n, ya que es m\u00e1s dif\u00edcil cometer un delito impunemente si todos pueden ver lo que est\u00e1 pasando.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"are-these-complicated-cases\"><\/span>\u00bfSon estos casos complicados?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Los casos de responsabilidad civil por las instalaciones pueden ser bastante complicados, y eso sin tomar en cuenta los casos en que las lesiones son causadas por otros clientes. Cuando un cliente te causa una lesi\u00f3n, esto le da al due\u00f1o del negocio una l\u00ednea de defensa. Puede argumentar que no es responsable de tu lesi\u00f3n, que fue culpa de otra persona.<\/p>\n<div class=\"cmn-img\">\n <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/omalleytunstall.com\/wp-content\/uploads\/2026\/08\/are-these-complicated-cases-img.webp\" alt=\"\u00bfSon estos casos complicados?\" width=\"920\" height=\"280\"  \/>\n<\/div>\n<p>En los ejemplos que utilizamos, los casos eran bastante claros. Sin embargo, muchos casos son mucho m\u00e1s complicados, e incluso nuestros ejemplos claros podr\u00edan resultar dif\u00edciles en la pr\u00e1ctica.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"should-i-sue-the-business-owner-or-the-customer-for-my-injuries\"><\/span>\u00bfDeber\u00eda demandar al due\u00f1o del negocio o al cliente por mis lesiones?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Es imposible responder a esa pregunta en una entrada de blog como esta. Cada caso es \u00fanico, y se necesitan conocer los detalles del caso para decidir cu\u00e1l es la mejor forma de proceder. Te recomendamos que te pongas en contacto con un abogado con experiencia en responsabilidad civil por las instalaciones. \u00c9l podr\u00e1 brindarte asesor\u00eda adaptada a tu situaci\u00f3n particular y responder a todas tus preguntas como esta.<\/p>","protected":false},"excerpt":{"rendered":"<p>Is a Business Owner Liable for Injuries Caused By Other Customers? Imagine that you are out having a few drinks with your friends at the club, having a great time. You head outside at the end of the night to hail a cab but wind up being assaulted in the parking lot. While this is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3096,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-1589","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-premises-liability"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Is a Business Owner Liable for Injuries Caused By Other Customers?<\/title>\n<meta name=\"description\" content=\"Did you know a business owner may be liable for the injuries that a customer causes? 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